| hello thank u for reply but at another customer premises broadband is already working under same nokia/siemens equipment at anrax there is no problem regarding phone problem so when same modem(may be faulty????!! !! ) came to our main exchange problem persists at even our main exchange and at that time we had also changed splitter with new one and one interesting thing is that modem is directly (bypassing splitter) working good but with splitter both phone line and modem not works waiting for reply KINJAN
--- On Thu, 13/8/09, M K SAHA <maansaha@yahoo. com> wrote:
From: M K SAHA <maansaha@yahoo. com>
Subject: Re: [TTABSNL] broad band problem
To: TTABSNL@yahoogroups .com
Date: Thursday, 13 August, 2009, 12:10 AM
| Hi Kihjan, Please check the MDF Splitter (If ur equipment is of Nokia Siemens). Now a days, they have supplied two types of MDF Splitters, Both of them must be inserted and they are not compatible with each other. what people do, they try to insert Rural type Splitter into Urban MDF module. This could be one of the problem. Other wise try to check the line with another company made modem, first at the MDF, then u go to Subscriber's premises.
mANAS kUMAR sAHA TTA NIB Node Siliguri 94343-09229
--- On Wed, 8/12/09, koticha kinjan <kinjan_koticha@ yahoo.co. in> wrote:
From: koticha kinjan <kinjan_koticha@ yahoo.co. in>
Subject: [TTABSNL] broad band problem
To: TTABSNL@yahoogroups .com
Date: Wednesday, August 12, 2009, 7:54 PM
| hi sanjeev ji this is koticha kinjan from kutiyana and gujarat state(DR tta at 2008 ) i had same problem at party like phone line is busy i had ITI modem what could be solution of same? and one another problem is at another party is when one try to insert modem in splitter at same time phone line breaks down and our telephone not works i had also changed splitter and modem with new one but it does'nt work a as modem remove phone start work accordingly what could be problem waiting for ur reply
--- On Mon, 10/8/09, sanjeev kathuria <sanjeev_kathuria05@ yahoo.com> wrote:
From: sanjeev kathuria <sanjeev_kathuria05@ yahoo.com>
Subject: Re: [TTABSNL] Re: to hakamsinghji and all ttas...
To: TTABSNL@yahoogroups .com
Date: Monday, 10 August, 2009, 8:06 PM
hi Manas
Most of the complaints are of error 678......and in majority of the cases...either the modem is at PPPoe Mode(Factory default setting in Utstarcom and ITI modem....which some times show error 676 also.) or there is a problem in IP settings or LAN card receiving Zero bytes or Port(Dslam port) is hang at NIB end and is to be reset by some NIB section person.
then there are complaints of DSL/ADSL/Link. My SDE is a bit of Sanki type....he never ask the phone mechanic/line man to visit customer premises to check line problem...he first orders me to go the customer end to check modem ....after that he orders to it at MDF.though usually i am 100% sure that the fault is of line but my SDE always waste my time instead of rectifying the problem at the earliest.... even sometimes he order me to visit again to make sure again whther line is faulty or not...then after wasting my and customer time he sends his lineman.he is sanki cum mantel chap....he was jst a technician.. .who use to rectify TV/Radio.he has not any diploma/degree.
Also there are 5-6 problems daily of PC/Laptop format.
As such BSNL is creating lots of problem itself.the so called "Error 676: phone line busy" and error 678 are due to modem setting.Earlier Huawei Modem were really gud....utstarcom average hai...ITI modem are totally useless... Also the CD which comes with Modem is useless...it doesn't have any Broadband related software so that customer can install their broadband themselves in case of PC format.Thats why i have made my website to make the customer to get knowlegde abt broadband setup on pc/laptop.my website helps me alot.
If we set the modem oin Bridge modem then i have found that after 6-7 months it gets to PPPoE mode automatcally. ..i.e. it gets reset to factory default and gives Error 678.
Nowadays Dslam port are hanging very much.and it is difficult to get reste from NIB end sometimes if the concern person at NIB section is on leave or not present.
Do share your experience too.other TTA friends are also invited to share their experiences
Regards
 SANJEEV KATHURIA 
--- On Sun, 8/9/09, M K SAHA <maansaha@yahoo. com> wrote:
From: M K SAHA <maansaha@yahoo. com>
Subject: Re: [TTABSNL] Re: to hakamsinghji and all ttas...
To: TTABSNL@yahoogroups .com
Date: Sunday, August 9, 2009, 10:19 PM
| Hi Anish! I know the error codes of Broadband services. My question was to find out the most type of fault the customers of Sanjeev are facing. Regards,
mANAS kUMAR sAHA
--- On Sun, 8/9/09, ann <anishvargheese@ yahoo.co. in> wrote:
From: ann <anishvargheese@ yahoo.co. in>
Subject: [TTABSNL] Re: to hakamsinghji and all ttas...
To: TTABSNL@yahoogroups .com
Date: Sunday, August 9, 2009, 1:53 PM
Hi, http://dataone. atfreeforum. com/post85. html#p85 you can get all info about error codes. http://dataone. atfreeforum. comhttp://www.cellonei ndia.com (All info about cellone mobile service) Anish Kerala Circle --- In TTABSNL@yahoogroups .com, M K SAHA <maansaha@.. .> wrote: > > Hi Sanjeev, > It is very good to see one such an active TTA, doing so much work in such a short notice. I also work in Broadband section since almost last thre years. So, what type of faults ur customers are having mainly, Error 678/815, 691 or provisioning related issue? Because such high rate of faults u have to face in such a short time, and must be facing everyday, it is really commendable. Share ur experience with us and keep up the good work. > > Manas Kumar Saha > TTA > NIB Node > Siliguri > (0)94343-09229
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