Yes, You are correct. We are in a service sector. We need to interact with general public. So we need different strategy than other PSUs.
Anish
Kerala Circle
--- In TTABSNL@yahoogroups
>
> Yes,
> What is in a name:
> Friend name is what we are refered to. and so people have different name.
> in my view there are very highly educated senior scientist working in ISRO thats why Diploma holders are Technical assistant.
> but then they are there to just assist the senior engineer,.
>
> BSNL being a Public Services department where we have to deal with general public and also customer it is important that the designation should be such that which gives a recognitation to US and also create a image in the customer about our role in the department.
>
> regards,
> Aneesh Andaman.
> TTA(MSC)
> 9434260005.
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